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Documentation

General

The first thing you need to know is that there’s no one-size-fits-all solution. If you really want the best flooring solution for your fitness centre you need the appropriate fitness flooring for the activities that will be performed. Each gym floor offers different characteristics (resistance, friction, comfort, impact absorption, noise absorption, vibration absorption, etc.) that will determine what activities it is suitable for.

You want to choose a fitness provider that has sufficient experience in your specific sector , in order to ensure they fully understand your needs and are able to foresee and prevent future problems. Additionally, to help you stand out in an ever more competitive market, you want to choose a partner that will allow you to customise your flooring to match your brand, transform your fitness environment, and help you achieve your business goals.

PAVIGYM has performed over 20,000 health and fitness installations all over the world in the last decade alone, positively impacting the fitness experience for millions of health club members worldwide. We have ample experience and a proven track record as a reliable Premium Fitness Flooring & Solutions partner. Our broad range of fitness flooring solutions will cover all your needs regardless of the fitness activities you perform in your centre. On top of all that, if you’re looking for pure innovation that sets you apart from your competition we provide the world’s first interactive fitness solution, PRAMA by PAVIGYM.

Orders & shipping

You can find contact details for your specific location in our contact section. Feel free to contact us regarding any query, and we’ll make sure a Sales Representative gets in touch with you.

No, you can order any amount of any product.

We have warehouses in Europe and the USA.

We ship all over the world. Please contact us for a shipping quote.

We can ship stocked items in 48 hours. Large or customised orders will take approximately 4 to 6 weeks.

Yes. Simply contact us and we’ll provide you with a date on which you can collect your order.

Products

PAVIGYM offers a broad range of products, each of which is designed for a specific application. Therefore, we use a range of different materials, depending on the product. However, we guarantee that all products are made of the best quality materials, such as virgin rubber or EVA.

According to our customers, we are the Premium Flooring Manufacturer. They consistently place their trust in us because of the superior quality of our products. Our constant innovations have made us pioneers in fitness flooring design, making our products the most versatile on the market while offering the most visual impact.

It’s important to use the correct type of flooring for the activity being performed on it. If you have any doubts or questions regarding which type of flooring is best for you check our flooring section or contact your Sales Representative. We’re always happy to help you find the best flooring solution for you!

PAVIGYM is 100% committed to caring for our environment. All PAVIGYM manufacturing surpluses (off-cuts, residual materials, etc) go straight back into production to create our PAVIGYM Extreme flooring. We comply with the ISO 14001 Standard, used by organisations to design and implement an effective Environmental Management System (EMS).

Simply contact your Sales Representative to request one.

Installation

The interlocking system makes installation incredibly easy. Small areas can be loose laid, so there’s no need to apply any adhesives. For more information, consult our Installation Manual.

Yes. Contact us with the details of your project and we’ll be delighted to support you in the installation of your new facility.

The only requirement PAVIGYM™ flooring has is that it is installed over a flat, dry & clean surface. This means that it can be installed over existing PVC, wooden, concrete, or mortar subfloors for example. It can also be installed over a heated floor, but the temperature should not exceed 28ºC

This depends on the flooring and the specific conditions and purpose of the fitness installation. We always recommend gluing EVA tiles and PVC rolls. For queries regarding rubber tiles, please contact us and we’ll be happy to advise you.

Yes, you can install our flooring by following the recommendations in our Installation Manual. However, we strongly recommend using our Installation services. PAVIGYM™ or one of our Certified Installers will gladly install the flooring for you to ensure optimal results.

Cleaning

For EVA and rubber flooring we differentiate between four types of cleaning: Post-Installation Cleaning, Maintenance Cleaning, Deep Cleaning and Selective Cleaning. You can download our Cleaning Manual which contains detailed instructions. For cleaning the Turf, we recommend using a dry foam product such as Vanish Carpet dry foam. For cleaning instructions related to any other product please contact us.

This is a compulsory cleaning process that must be performed once the flooring has been installed. The purpose of this initial cleaning is to remove the protective silicon layer and prepare the floor for its first use.

Daily maintenance should be performed to keep the floor clean and in optimal condition. This process is important to ensure the product’s lifespan is maximised.

An in-depth cleaning process that must be performed a minimum of 2 and a maximum of 6 times a year in order to remove dirt that accumulates over time and is not completely removed through daily maintenance.

This process aims to remove the toughest stains from specific areas.

We recommend using products manufactured by SEALED AIR – DIVERSEY, our cleaning and maintenance products partner.

You can find a full global list of local distributors below or you can purchase them directly from us at a discount price.

After Sales Support

You must ensure that you state your dissatisfaction with the status of the delivered goods on the delivery sheet. You must also take pictures and inform your Sales Representative immediately so we can contact the delivery company.

There is no return policy. However, in the event that a product is returned, the cost of those items that are in good condition, free of dirt and cuts, or any other use signs, will be reimbursed. Customized products will not be refunded. All transportation costs incurred from returning a product will have to be assumed by the customer. The product to be returned must be packaged in a condition similar to that in which it was delivered. The service will never be refunded.

No. We will not accept the return of partial shipments. You should keep this material for potential replacements.

Make sure you are training in the proper sports footwear. Some PAVIGYM floors might feel slippery if used with socks. Also, flooring comes with a protective silicon layer. This protective layer must be removed by performing the Post-Installation Cleaning. If this silicon layer is not removed correctly, the floor may be slippery.

We provide a comprehensive 5-year warranty for PAVIGYM products and a 2-year warranty for all technological products, accessories, complements, and the PAVIBASIC flooring range (with the exception of anchor’s accessories, which carry a 6-month warranty). Additionally, if you choose to have the installation performed by Pavigym, you will receive a 2-year warranty that covers any defects in the installation. If you opt for the purchased installation, the cost of installation will also be covered in the event of product replacement.

For any questions regarding PRAMA do not hesitate to get in contact with your Sales Representative or Technical Support.

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